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Service Agreement
Analysis

Upload your SaaS contract, consulting agreement, or vendor service agreement and get a plain-English breakdown of deliverables, SLAs, and liability.

Analyze Your Service Agreement

What BriefMyDoc reveals in your service agreement

Understand the full scope and obligations before you commit.

Scope of Services

Exactly what deliverables are included, milestones, acceptance criteria, and what's explicitly excluded from the service scope.

SLA & Uptime Guarantees

Service level agreements, uptime percentages, response times, remedies for SLA breaches, and credit policies clearly laid out.

Liability & Indemnification

Liability caps, indemnification obligations, limitation of damages, warranty disclaimers, and who bears risk in various scenarios.

Payment & Pricing Terms

Fee structures, billing cycles, price escalation clauses, late payment penalties, and conditions for pricing changes.

Termination & Exit Rights

Contract duration, auto-renewal terms, termination for convenience, early termination fees, transition assistance, and data portability.

Ask Follow-up Questions

"Can they change the price mid-contract?" "What's the SLA credit calculation?" Ask up to 10 questions about your agreement.

Types of service agreements we analyze

SaaS Agreements

Software-as-a-Service subscription contracts. Understand usage limits, data ownership, API rights, and migration clauses.

Consulting Agreements

Professional consulting and advisory contracts. Review scope, deliverables, IP ownership, and confidentiality obligations.

Managed Service Contracts

IT managed services and outsourcing agreements. Clarify SLAs, staffing requirements, escalation procedures, and governance.

Vendor Agreements

Supplier and vendor contracts for goods and services. Understand warranties, delivery terms, returns policy, and compliance requirements.

Maintenance Contracts

Annual maintenance and support agreements. Review response times, coverage hours, on-site vs. remote support, and renewal terms.

Master Service Agreements

MSAs with statement-of-work (SOW) structures. Understand the framework terms and how individual SOWs relate to the master agreement.

Common red flags in service agreements

BriefMyDoc automatically highlights concerning terms like these:

  • Unlimited liability or indemnification obligations on the customer
  • Auto-renewal clauses with narrow cancellation windows
  • SLA credits that are capped far below actual damages
  • Unilateral right to change terms or pricing without notice
  • Vendor retains ownership of all custom-built work products
  • No data portability or transition assistance upon termination
  • Exclusive jurisdiction in an inconvenient or foreign venue

Understand your service contract before you sign

Upload your agreement and get a clear breakdown of deliverables, costs, and risks in minutes.

Analyze My Service Agreement